Peach CoPilot vs Peach Core

peach copilot and peach core both help businesses work with whatsapp, but they are built for different ways of operating the most important question is whether you need to keep using the whatsapp business mobile app for the same number quick recommendation choose peach copilot if you want ai help while keeping your existing whatsapp business app active on your phone choose peach core if you want a central cloud whatsapp number that your marketing, sales, or support team manages from peach core is best when the business should own the customer inbox centrally instead of having conversations live inside one person's phone app core is also useful when you do not want to share customer phone numbers directly with team members agents can work from the peach inbox, while customer data, assignments, permissions, and conversation history stay inside the business workspace comparison need best fit keep using the whatsapp business mobile app copilot ask chatgpt or claude to summarize and help reply copilot preserve whatsapp web/desktop for the same number copilot 24/7 ai replies while keeping the app copilot pro apis and webhooks while keeping the app copilot pro multiple coexistence numbers for a team copilot teams one central whatsapp number owned by the business peach core support or sales agents replying from a shared inbox peach core avoid sharing customer phone numbers directly with team members peach core broadcast campaigns peach core & copilot pro approved whatsapp templates at scale peach core crm pipelines and advanced workflows peach core the operating model copilot uses whatsapp coexistence your mobile whatsapp business app remains active, and peach connects alongside it this is ideal for owners, founders, consultants, and small businesses that already run customer conversations from their phone core uses whatsapp cloud api for dedicated business messaging infrastructure the number becomes a centralized business channel managed from peach, which is usually better for marketing and support teams that need a shared inbox, access control, templates, campaigns, automations, and reporting the mobile app trade off if you migrate an existing mobile app number into cloud api for core, that number is no longer used through the whatsapp business mobile app this trade off is important if your business depends on the mobile app, groups, phone based workflows, or whatsapp web/desktop, use copilot or consider a separate dedicated number for core common scenarios "i want ai to reply to customers automatically" if you want automation but still need the whatsapp business app, copilot pro is usually the right fit "i want to send broadcasts or templates outside the 24 hour window" peach core is usually required for broadcast campaigns and template heavy workflows but it is supported in copilot pro as well "i have a support team and do not want everyone using whatsapp on phone" peach core is the right fit your team can work from a shared inbox with assignments, history, and permissions instead of using the whatsapp business app on one device "i do not want to share customer phone numbers with my team" peach core is usually the better fit because customer conversations can be handled inside the peach workspace rather than through personal devices or exported contact lists "i want chatgpt to read my whatsapp business messages" both copilot and core products support chatgpt, claude or any ai assistant that supports mcp "i have a dedicated business line that nobody uses on a phone" peach core may be a good fit, especially if you want a web inbox, workflows, campaigns, and autonomous ai agents related guides peach copilot overview # will peach copilot disconnect my whatsapp app? # use peach copilot with chatgpt or claude #