Stuck during setup?
5 min
if peach copilot setup is stuck, do not delete your whatsapp account or disconnect your mobile app at random most setup problems can be recovered without losing your whatsapp business app use desktop chrome first if you started setup on a phone or tablet, retry from desktop chrome or brave mobile browsers can interrupt meta's popup or the ai client authorization step once setup is complete, you can use your ai client and whatsapp normally across devices stuck on phone verification if peach is waiting for a verification message or says the code expired confirm the phone number and country code are correct send the verification message from the same whatsapp business number check whether the number shown in peach is the number you actually want to connect if it still fails, contact support with the phone number and a screenshot of the verification page stuck on step 2 step 2 is the meta connection step retry from desktop chrome and allow popups for peach if meta says setup completed but peach returns to step 2, the browser may have dropped the final callback contact support with your whatsapp business phone number with country code whether meta showed a success screen whether peach appears in whatsapp business under settings > account > business platform a screenshot of any meta error stuck on step 4 or the page keeps reloading this can happen if an ai client was connected before the whatsapp business number finished connecting contact support and mention that copilot is looping or reloading on the mcp step support can help reset the setup state without disconnecting your whatsapp business app chatgpt or claude connects but sees no messages send a new test message to your whatsapp business number and ask your ai client to find the latest messages if new messages appear, the connection is active and the issue is historical chat import if new messages do not appear, contact support with your phone number and the ai client you connected what to send support include your peach account email your whatsapp business phone number with country code the step where you are stuck the exact meta error text, if any a screenshot of the error or stuck page whether you are using desktop chrome, mobile safari, or another browser do not send passwords, access tokens, or private customer messages related guides fix meta signup errors # why are my contacts or messages missing? # will peach copilot disconnect my whatsapp app? #